Oiltech

Support & Orders

0771 731 186 | 0770 766 328 | 0774 012 426

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In order to complete an order through the online store you must register using a valid email address. Use the form at the top right of the page. Once you have found the product you want, click the Add to Cart button. Immediately, the product is added to the shopping cart, where you can modify the products and their quantities.

  • Once you've finished adding products to your shopping cart, you can view your current cart by clicking the "My Cart" button at the top.
  • Once you have decided on the order and are sure that the quantities or products do not need to be changed, click the "Continue" button.
  • You will be directed to a page where you will be asked for information about the delivery address and your personal data will be confirmed. In the next step, the payment method is established. This can be: Cash on delivery, by bank card through the "I Pay" application, by payment order (PO), or payment on the spot by cash.
  • If everything is fine, click the "Send Order" button.

The usual delivery term for the products purchased from the www.oiltech.ro site ranges between 1 day and 10 business days from the time of order registration in S.C. Laborex S.R.L. In special conditions, S.C. Laborex S.R.L. assumes the right to increase delivery time.

Payment of the ordered goods / services can be made:

a) online payment by card;

b) payment by PO / deposit in bank.

c) Courier refunds.

d) At the office by card or cash

If the payment is not made by the customer, the order will be considered cancelled and will no longer be honoured. In this case, oiltech.ro will have the right to claim damages and / or will be able to refuse to meet other customer requests for orders.

Payment will be made using the payment method established with the Laborex operator following the order processing confirmation.

Products whose value exceeds RON 2,000 will be paid only in advance, through the OP.

The products are in the original sealed packaging of the manufacturer, they are accompanied by the invoice and guarantee certificates and are insured throughout the transport until delivery. If the customer can not be found on the date and time set for delivery, we will reserve the ordered items for five business days, within which we will try to contact you again to complete the delivery. If this time the customer can not be found, the order will be cancelled.

In the case of advance payment by bank transfer, the delivery term is measured from the moment the payment is confirmed in the S.C. account. Laborex S.R.L. The payment data is as follows:

S.C. Laborex S.R.L.
Address: Str. Mihai Bravu, Nr. 206, Bl.25B, Ap.3, Ploiesti, 100410
Nr. ord. Reg. com./an: J29/109/1994
Tax registration code: RO 5122017
Code BIC/SWIFT: INGBROBU
Account ING Bank:RON: RO96INGB0005008203598914
Account ING Bank:EUR: RO45INGB0005008203590714
ING BANK - Ploiesti

Delivery will be as follows:

  • For certain products, the calculated value of the shipment will be communicated upon confirmation of the order by one of our agents;
  • The ordered products can be paid in advance of the delivery date by online payment by card or by PO or Refund by courier.

Online by bank card through EuPlatesc (Visa / Maestro / Mastercard).
                If you have chosen the payment method "Online by bank card" it is necessary to complete a form with the information about your card on the secure page of the payment processor.
                 - Credit / debit card payments issued under the Visa and MasterCard logo (Visa / Visa Electron and MasterCard / Maestro)
                is carried out through the "3-D Secure" system developed by the organizations that ensure on-line transactions the same level of security as those performed at the ATM or in the physical environment, at the merchant.
                 - "3-D Secure" first of all ensures that no information related to your card is transferred or stored,
                at no time, on the store's servers or on the payment processor's servers, these data being directly entered into the Visa and MasterCard systems.
                Important to know! - There is no commission for bank card payments!

Use (visiting or buying products) of this site implies acceptance of these terms and conditions. For best use of the site, it is recommended to carefully read the terms and conditions.

This site is maintained and managed by S.C. Laborex S.R.L.

S.C. Company Laborex S.R.L. assumes the right to make changes to these provisions without further notice.

The entire content of this site www.oiltech.ro - images, texts, graphics, symbols, WEB graphics, scripts, programs and other data - is the property of S.C. Laborex S.R.L. and its suppliers and is protected by copyright law. Usage without S.C. Laborex S.R.L. of any of the items listed above is punishable under the laws in force.

SC Laborex S.R.L. is not responsible for the content, quality or nature of the sites reached through links on this site (commercial or advertising links). The responsibility for these sites is entirely owned by their owners.

SC Laborex S.R.L. assumes no responsibility and can not be held guilty of any damage arising from the use in any way of the products purchased through this site. This website and related materials are provided "as is" and "as is available" with the manufacturer's warranty or replication in Romania. SC Laborex S.R.L. does not offer any warranty, expressly or implicitly, including, but not limited to, the operation of this site, the information, the content, the materials or the products on the site, as well as their suitability for a particular purpose. SC Laborex S.R.L. does not warrant that this site, its servers or the mail sent from centrle.ro are free of viruses or other harmful components.

S.C. Laborex S.R.L., proprietarul www.oiltech.ro, se angajaza sa nu transmita datele furnizate de utilizatorii site-ului catre terti si sa le foloseasca numai in scopul comunicarii cu clientii sai, al informarii acestora cu privire la functionarea site-ului, ofertelor acestuia si a altor oferte ale societatii.

SC Laborex S.R.L. does not provide your e-mail address to third parties, does not sell, does not provide your e-mail address obtained through www.oiltech.ro without your explicit consent. Any user who provided their email address during the registration process may request that it be deleted from the www.oiltech.ro database by sending an e-mail to info@oiltech.ro.

The images are shown on the site as an example, and the products actually delivered may differ from images in any way (color, accessories, appearance, etc.). Laborex S.R.L. can not guarantee the stock availability of all displayed products. For this reason, S.C. Laborex S.R.L. assumes the right not to honor a particular order if that product disappears from the current offer. The client will receive the money collected by S.C. Laborex S.R.L. for that order. All products are accompanied by the original warranty certificate issued by our suppliers or by us.

In case the products can not be delivered, the client may request the immediate return of the sums already collected by S.C. Laborex S.R.L. but no other damages. The maximum amount of S.C. Laborex S.R.L. to any customer in the case of non-delivery or inappropriate delivery is the amount of the proceeds collected by S.C. Laborex S.R.L. from this client. After shipment, S.C. Laborex S.R.L. it can no longer be required to return the money in any way or to return the goods.

S.C. Company Laborex S.R.L. establishes its own rules of promotions and contests it organizes. These regulations are brought to the attention of potential participants only through their own site. The promotions benefit only those orders that strictly follow the rules posted on the site. Promotions also apply only to orders that are recorded by the company during the time the promotion is valid and only within the available stock limit. SC Laborex S.R.L. does not guarantee the stock availability of promotional products and may interrupt or cancel it at any time without prior notice.

SC Laborex S.R.L. delivers products all over the country. SC Laborex S.R.L. Confirm the orders before honoring them by contacting the customer. SC Laborex S.R.L. reserves the right to delay or cancel the delivery of the products if it can not be honored for reasons independent of S.C. Laborex S.R.L. . Payment can be made in advance or on delivery. SC Laborex S.R.L. it reserves the right to require payment in advance in certain situations.

Proof of payment must be sent to S.C. Laborex S.R.L. by e-mail to info@oiltech.ro. Delivery will only take place after the money is entered into the account of the company. The requested products must be paid in full, otherwise the delivery will not be made. The final price paid by the customer is made up of the product price and any expedition and / or cashing expense. The invoice will print the purchase price established together with the sales consultancy at the time of order confirmation. SC Laborex S.R.L. does not charge any additional charge to the customer when buying the product.

S.C. Company Laborex S.R.L. and its suppliers do not assume responsibility for printing or display mistakes in terms of prices, features, images, etc. In the event that the product's price or some features of the product have been mistakenly entered into our databases, or misplaced and the delivery has not yet taken place, our company grants the right to cancel the delivery of the product and to notify the customer in the most shortly about the error.

The products purchased through this site benefit from the usual warranty of each manufacturer. Thus, each product will be accompanied by the manufacturer's warranty certificate, which deals directly with or through its product service representatives. SC Laborex S.R.L. is not responsible for any malfunctions of the products, all responsibility for these faults and their repair lies with the importer or authorized service units.

The usual delivery term for the products purchased from the www.oiltech.ro site ranges between 3 day and 10 business days from the time of order registration in S.C. Laborex S.R.L .. Under special conditions. SC Laborex S.R.L. assumes the right to increase delivery time.

The final price paid by the customer is made up of the product price and any expedition and / or cashing expense. SC Laborex S.R.L. does not charge any additional charge to the customer when buying the product. For any additional charge you can immediately contact us at info@oiltech.ro.

www.oiltech.ro operates according to all legal provisions of the Romanian State. Any attempted unauthorized access to the www.oiltech.ro site and any attempted fraud will be reported to the competent authorities. Any conflict between S.C. Laborex S.R.L. and customers are trying to settle amicably by understanding between the two parties. If this is not possible, the Romanian legal provisions in this field will apply and the resolution of the conflicts is the responsibility of the Romanian courts.

By agreeing to these Terms and Conditions, the client fully assumes these provisions.

SC Laborex S.R.L. does not assume responsibility and can not be held responsible for damages arising from the use in any way of the products purchased through this site. SC Laborex S.R.L. try to present as fully as possible the products sold (pictures, technical features, price, etc.), but due to the large volume of products in our database, S.C. Laborex S.R.L. does not warrant that the description or other content of this site is accurate, completely up-to-date or error-free. The products delivered may differ from the images on the site in any way, due to changes in the features or design by the manufacturers without their prior notice.

Any issues regarding the compatibility between the components purchased on this site and those you own or are going to purchase from other sources are not the responsibility of S.C. Laborex S.R.L.

The marketing and distribution activity of the site's offer is conditioned by the correctness of the data provided by the customer in the order form. SC Laborex S.R.L. can not be held responsible in any way for the various damages or damages resulting from the non-ordering of the orders. The maximum amount of the obligations to any customer in the case of non-delivery or inappropriate delivery is reduced to the amount of the amounts collected from the respective customer.

Both the client and S.C. Laborex S.R.L. will not be liable for non-performance of contractual obligations if such non-execution is due to a force majeure event.

This contract is subject to Romanian law.

Our desire is for you to be fully satisfied when you buy products from www.oiltech.ro.

SC Laborex SRL will comply with the provisions of Emergency Ordinance no. 34 / 4.06.2014 on consumer rights in distance contracts, which entitles the buyer (only under the terms of the aforementioned act) to the right within 14 working days of receipt of all purchased products, without penalties and without invoking any reason, return the purchased products.

In the case of chemical solutions, the customer may request the return of the unused product (s), ie in the state in which they were received, only in the undamaged original package, unopened and together with the originals of the respective order documents.

If a product is defective, the customer may request the return of the product (s). The return can be done only in the undamaged original package and together with the originals of the respective order documents. In this case, it can be replaced with the same product or - if this is not possible - it can get back the amount paid for that product.

The return of the products will be made at the expense of the customer, at the rates charged by the delivery agent during the expedition, in the original package and only if they have not been damaged and will be received within 30 days of the unilateral termination in writing signed by the buyer and transmitted electronically or by mail with acknowledgment of receipt) the counter value of the order. Repayment may be postponed until receipt of returned products or receipt of proof that the products have been shipped. SC Laborex S.R.L is entitled to claim damages under the laws in force when it considers that the client's actions have been grossly damaging. Also, oiltech.ro reserves the right to refuse further honoring other orders of the client.

The return address of the products is:: Str. Industriei, Nr. 657B, Com. Berceni, Prahova County, Code 107060.

Important:

Returns (regardless of the method of transport chosen) will never be dispatched by the customer to Laborex SRL at the expense of the receiver.

For complaints or notifications regarding the purchased products, please click >>here<< to go to the contact form or you can send the notification by an email to: reclamatii@laborexromania.ro stating: your name, the object of the request, the modality of purchase and date, settlement requests and contact details: address, telephone number, email address.      We attach great importance to the opinion of our clients and we strive to respond as quickly as possible to the requests we receive!